Wednesday, December 28, 2011

Au Pair of the Year Award - 2012


AU PAIR OF THE YEAR AWARD 2012

It Is That Time of Year Again!

Most American au pair agencies are members of the International Au Pair Association (IAPA) and are annually invited to participate in their search for the "Au Pair of the Year Award." This is a great opportunity to showcase the unique experiences of the au pair program!

How does it work? If your agency is an IAPA Member in good standing, they will receive permission to begin to send in candidates. Host families are encouraged to submit their au pairs and a letter outlining why they think their au pair should be nominated for Au Pair of the Year Award.

A selection panel will select one winning au pair that will be required to attend (all expenses paid) the award ceremony which will take place during the IAPA Annual Conference and Work Experience Travel Market in Budapest, Hungary, March 2012.

If you think you have a terrific au pair and would like to nominate her/him, please check to see if your agency is an IAPA member!

Read the winners of this prestigious award for the past several years. Winners are from all around the world! Click here now to read the entire list of Au Pair Winners




AU PAIR OF THE YEAR 2011

Luna Vazquez de la Rosa is the Au Pair of the Year for 2011!



The Au Pair of the Year 2011 is Ms Luna Vazquez de la Rosa, a 20 year-old Spanish native.


She was given the honour during the annual Welcome Reception of WETM-IAC on Wednesday, March 16th.

Luna was hosted by the Packham family in Hove, UK, for a period of 9 months. The receiving organisation is "The Childcare Company” from the UK and the sender is International Au Pair and Language Abroad Group form Spain.

The award was given to Luna by Mr. Jack Hompes, IAPA chairperson, in the beautiful "De Munt” theater in Brussels.

Other finalists for the Au Pair of the Year were Nadine Kuehlkamp from Germany (Au Pair Ecosse) and Melanie Bluhm from Germany (EurAupair Intercultural Child Care Programs).

Said the Packham family: "There really is no better au pair experience than the one our family had with Luna. We were so very blessed. We have the most amazing memories of Luna's stay with us and a family friend for life."




AU PAIR OF THE YEAR AWARD 2010


Au Pair USA Au Pair Agency USA Winner!


Au Pair of the Year 2010

Congratulations to Mayumi Yano (Japan),
 2010 Au Pair of the Year!


AU PAIR OF THE YEAR AWARD 2009


Cultural Care Au Pair Agency USA Winner!

TOP TIPS - Working with Your Au Pair Agency Placement Staff

Work Closely with your Agency's Placement Coordinator

Every agency has a placement staff to assist parents with au pair applications and matching. You might be assigned to work with one person, depending on your agency's procedures. Working with your placement counselor is KEY in getting the applications you want to review before you interview an au pair!

Follow these Top Tips and to ensure that you and your placement coordinator are on the same page:

#1. Gatekeepers to Au Pair Applications

Spend time to develop a good, friendly working relationship with the placement staff at your agency.

They punish parents who treat them poorly - either by not giving you any applications in hope that you will switch to another agency, or they will sabotage your efforts to get a great au pair by withholding quality applications! Agencies know that if host parents treat their staff badly, they might do the same with their au pairs - so this part of the process becomes part of the host family screening process.

Make your placement counselor your new best friend - a cordial, friendly relationship will reap benefits that you need to match with a great au pair.

#2. Slow Boat to China

Some agencies are slow to respond to a family's urgent need for immediate childcare and they will not release enough applications fast enough for you to review.

If you have tried to get more applications and help (and you have been consistently friendly and pleasant), but are beginning to feel you are stuck on a slow boat to China, tell your local counselor or LCC to intervene on your behalf.

That usually does the trick!

#3. Reminders Are Key to Better, Faster Matching

Don't assume your placement counselor knows 'exactly' what you are looking for in an au pair - they have your application, which lists your preferences, but they often do not bother to read this.

Send them email reminders and leave phone messages reiterating what your top preferences are (example, driving, German, good English). Leave up to 3 reminders, any more and you might be labeled as a 'difficult' host parent...

Remember, a squeaky wheel does get the grease, but only in moderation!

#4. A Good Match Depends on Quality Au Pairs

Be honest and upfront with the placement office - if you are busy and don't have time to review lots of useless applications, have a frank conversation with the placement counselor.

Tell her how busy your job is and how time is scarce. Make sure she knows how important it is to you to receive top, quaility applications for your review - this can cut your matching time in half!

To read more about matching, read our Matching Services Ratings by Agency

Wednesday, December 14, 2011

Au Pair Agency Websites - Winners & Losers

We often receive email questions from parents who are dismayed by their efforts to get and find information on au pair agency websites.

Here is a typical email:

"Dear Au Pair Clearinghouse, why is it that many of the au pair sites, in business for 20 years and more, don't have good, functional websites? Some of the sites are so basic and outdated, I click away, because they don't even look 'legit' - in these days, when everyone including their grandmother, is virtual and on the internet, why would companies like this, who deal with parents looking for something as important as childcare, skimp on their websites?" Host Dad in Vermont

A Company's Website is Worth a Thousand Words

I have to agree with this host dad! It is true that many, if not most, of the 14 au pair agency websites lack essential information and resources. This makes researching au pairs/agencies very difficult and frustrating!

For example, many sites do not have a Host Family Resource page, where you can read about the au pair program, what an au pair is, what is involved in hosting an au pair, etc. Agency Program Fees are also difficult to find on au pair agency websites!

Au pair agency Website Reviews are all part of our comprehensive reviews and ratings of all 14 agencies in the United States. We call agencies, we rate their phone service, we visit their sites daily, clicking around to research material on au pairs and hosting au pairs, asking questions like, "how easy/hard is it to find costs, au pairs by nationality, matching/placement time frames, etc."

All of these searches really comes down to how efficient and streamlined an au pair agency's website is. A small handful of au pair agencies have updated their websites in the last 3 years:

  • GoAuPair has a colorful, user-friendly site that is chock-full of helpful and useful information and they recently added new features, such as Au Pair Statistics, Country of the Month (where they feature different nationalities) and a fun and informative Blog.
  • Cultural Care has one of the better sites, very professional looking, fast and easy to navigate, with their very popular Au Pair Answer Mom videos, featuring Susan Robinson, the "Martha Stewart" of the "how-to-guide video blog" on everything au pairs.
  • Au Pair Care has a great site that has been recognized for its ease in finding and matching with the au pair that fits your childcare needs. They were the recipients of tech 2006 CIO 100 Award, in recognition of the highest level of strategic excellence in information technology. You can read more about the award here. Au Pair Care's advanced search option allows host families to search by multiple criteria, including education of au pair, child care qualifications, language & driving skills, hobbies and more. After that award, several of the larger agencies rolled out their own online search features!

You can read more about au pair agency performance on matching by viewing host parents ratings here.

What About Agencies that Don't Deliver User-Friendly Matching Services?

Some agencies are hard pressed to deliver fast and useful information at critical service points - many of our host parents complained about the slow turn around time at Au Pair in America, beginning with ease of viewing applicants online:

  • Au Pair in America: The majority of host parents were only “somewhat satisfied” (72%) and the major complaint was the length of time it took to receive applications and to finally match with an au pair. The other complaints were the slowness of the program to get the family started on viewing applications, getting applications, and matching and receiving “dead leads” (i.e., host parents who are assigned au pairs that have already been matched with another family).

“I would go through the 3 applications they released to me, and find only one appropriate for my needs. Once I called and rejected the au pair based on the interview, I would ask for more applications. I don’t know why, but the office staff was very slow to release more au pair applications to me. It was one of the reasons I finally switched out of Au Pair in America.” Host Parent Survey Respondent

“We signed up with 3 agencies all at once, all at the same time. Cultural Care sent out a counselor that weekend, Au Pair Care scheduled a meeting for Monday evening, and we never heard back from Au Pair in America until after we signed up and starting interviewing through Cultural Care! Au Pair in America were late getting to us and as business man, if I did this with my customers, I would never make any money.” Host Parent Survey Respondent

We also have a recommended list of au pair/host family resources that include au pair agency specific resources, but other sources as well, including books, blogs and other online au pair resources. Read our Host Family Tips page for lots of essential and expert advice on finding and matching with a great au pair.

Let us know what favorite au pair or host family resource you use!


Friday, November 11, 2011

From www.bestaupairguide.com's author, Talya Shoup

P.E.A.P.

Prevent Exploitation of Au Pairs

My friend and colleague, Edina Stone, of Au Pair Clearinghouse, and I have started a new support organization alled P.E.A.P. (Prevent Exlpoitation of Au Pairs).

We’ve founded P.E.A.P. in response to the recent story of a German au pair who was allegedly abused by her host father. This case is not the first and will certainly not be the last, instance of au pairs being mistreated. We are here to help prevent such abuse.

Au pairs are in a very vulnerable position. While most host families are safe, loving, and welcoming, the occassional host family’s home is not a place where au pairs are treated as they should be. In addition, some au pairs are tricked into believing they will work as au pairs, when in fact they end up as victims of human trafficking.

With P.E.A.P., we hope to be an advocacy group for au pairs. Our goal is to be the voice for au pairs who have been abused, exploited, or harrassed.

Our mission:

To serve as an advocate for au pairs in the United States and abroad, to help prevent abuse and to support au pairs who have been exploited.

Our guiding principles:

Au Pairs’ Right to Safety and Well-beingAu Pairs have a right to freedom from sexual, physical, emotional and occupational abuse.

Focus on the Au Pair Community and Au Pair IndustryPrograms focus on global au pair communities and the au pair industry that represents, recruits, hires and places au pairs in host families. By promoting the need for educational programs, we challenge and support au pair agencies & au pair organizations to take responsibility for the prevention of au pair abuse.

Support for Victims of Abuse - Au pairs are encouraged to share their stories so others can learn from their experiences. Sharing stories of abuse raise awareness. Sharing stories of abuse can be personally and emotionally healing.

If you are an au pair who needs to report abuse or would like to share your story, please email us at preventexploitationaupairs@gmail.com.

To keep up with what is happening with Prevent Exploitation of Au Pairs, including news and updates, please visit our Facebook page.

P.E.A.P. - Prevent Exploitation of Au Pairs

This story was very disturbing and we are following it at www.aupairclearinghouse.com, the nation's first and only website that reviews and rates all au pair agencies in the United States.

As a result of this story, my friend and colleague, Talya Shoup (www.bestaupairguide.com), started P.E.A.P., Prevent Exploitation of Au Pairs.

You can find us on facebook:

Prevent Exploitation of Au Pairs - P.E.A.P.

Please visit our au pair abuse awareness organization and "like" us and share our page with all the au pairs and host parents in your life!

Thank you!

Edina Stone, Founder & CEO
www.aupairclearinghouse.com

In Unsafe Hands - Au Pairs At Risk

WILLAMETTE NEWS
October 26 2011 Shaw Healey/NEWS
In Unsafe Hands


After sex abuse charges, a Lake Oswego au pair agency denies placing a woman in harm’s way.



news2-usaupair_3751



She was 18 when she came to Oregon from Germany as an au pair and moved in with an Intel manager and his family in September 2010. She agreed to provide live-in child care so she could go to school and have an enriching cultural experience.

But the young woman says she instead fought off the host father when he touched her breasts and put his hand between her legs. She fled the house and told the police.

Back in Germany, she filed a lawsuit Oct. 5 in Multnomah County Circuit Court, accusing a Lake Oswego au pair placement agency of negligence and fraud.

The suit alleges that US Au Pair Inc. and its owner, Helene Young, knew two previous au pairs had reported sexual advances made by the father, Ashish Gupta.

The suit says Young didn’t warn the German woman about Gupta before placing her in his home. The suit—seeking $990,000 in damages—says the woman, now 19, later became suicidal.

Experts say this is the first lawsuit of its kind in the U.S., and it reveals how au pairs lack adequate protection from abuse.

Gupta declined to talk to WW for this story. Young, whose firm was paid $6,000 by Gupta for the placement, denied the allegations.

“There is no basis for the charges,” she says. “They are totally unfounded. Anyone who knows me and my organization knows that what is being said is not true.”

The U.S. State Department says its au pair program is “a mutually rewarding, intercultural opportunity” for young people (typically women) aged 18 to 26 to study here while working for and living with a host family.

The State Department has approved 14 au pair placement agencies in the U.S., and ensures au pairs get 32 hours of training in first aid, child development, cultural awareness and other issues.

What they don’t get, placement agencies say, is training on how to deal with sexual harassment.

Edina Stone, founder and CEO of Au Pair Clearinghouse, an online advocacy group, says it’s not easy for au pairs to speak up when things go wrong.

“The au pair agencies have pretty much depended on the fact that these girls are young and foreign,” Stone says. “They’re here alone, and they don’t know how to get legal representation.

“The German au pair did the right thing by bringing the lawsuit, because it’s the agency’s responsibility to make sure they’re screening both sides of the contract.”

The lawsuit says US Au Pair’s Young told the German woman’s father that “the Gupta family had a few au pairs working with them in the past, there had been no problems reported, and the au pairs had enjoyed their experience.”

Records obtained by WW show that police turned up a very different story.

Washington County sheriff’s investigators found notes in US Au Pair’s files showing that an au pair in 2009 reported that Gupta had asked if she was a virgin and said he wanted to see her in a bikini.

An investigator interviewed another au pair who said Gupta in 2008 rubbed her thigh and back, told her to leave her bedroom door open, and came into her room and lay down in bed next to her. She reported his behavior to US Au Pair staff, the sheriff’s report says, and says Gupta had tried to punish her by refusing to let her attend school.

The German au pair said Gupta touched her inappropriately on five occasions, and that she was initially too scared to say anything when Gupta put his hand between her legs while they sat on a couch.

At one point, she said, he grabbed her bottom. “She was shocked,” the sheriff’s report says, “and [he] then asked, ‘Can I touch it again?’ and she said ‘No.’ He then said, ‘Can I at least smack it?’ and she said ‘No.’ She said he then laughed and made fun of it afterward.”

She said she resisted when Gupta kissed her neck and touched her breasts; when she rejected him, Gupta cut her pay and denied her use of the family’s car.

When a sheriff’s investigator interviewed him, Gupta denied any wrongdoing. He told the investigator that he gave the au pair back rubs, adding, “where he works at Intel, it is common for people to give each other shoulder massages.”

The Washington County District Attorney’s Office charged Gupta in January with one count each of sexual abuse and harassment, both misdemeanors. Gupta pleaded not guilty and hired Stephen Houze, a well-known Portland criminal attorney.

The DA dropped the case after the au pair and Gupta reached a civil compromise—a confidential agreement that she wouldn’t pursue the case. Gupta is trying to get the record expunged.

Rayney Meisel, Washington County deputy district attorney, says her office didn’t agree with the deal but didn’t fight it. (The settlement didn’t include US Au Pair.)

“The victim was in Germany, and it would have taken a lot for her to be able to come out here,” Meisel says. “A civil compromise was a better situation for her.”

Au Pair Clearinghouse’s Stone hopes the case will encourage placement agencies to screen host families more thoroughly and give au pairs sexual harassment training.

“There should be an awareness campaign that says if you are abused, if your host parent does something to make you feel uncomfortable, you need to document it,” Stone says. “That’s what the agencies should be doing.”





Monday, October 17, 2011

Expert Au Pair Author Responds to US Au Pair Law Suit

My good friend, Talya Shoup, sent me her response to the breaking story of an au pair who is suing US Au Pair Agency. Talya Shoup is an author and editor of the popular au pair blog, Best Au Pair Guide, where she dispenses expert advice and top tips for young people who want to become an au pair!

Edina, the recent news of the German au pair, Amely Mae Conrad, suing her former au pair agency, US Au Pair, and its representative, Helene Young, for fraud, negligence, and sexual harassment is indeed big news. Of course, it is always best to hear both sides of a story before making a judgment call, but I would say that there are some things in this story that make me doubtful that the au pair agency in question, US Au Pair, is entirely without guilt in this situation.

It appears that the host father in question, who, according to the au pair filing the lawsuit, sexually harassed and assaulted her on more than one occasion. It seems that when she rejected his advances, he became angry an forced her to work more while docking her pay and saying abusive things.

This entire situation is disturbing, as au pairs are in such a vulnerable position. They are living with strangers in a foreign country, without family or the usual support system from home, and they often don't entirely know the new culture or home. Au pairs also tend to be very young, in their late teens or early 20s, making them all the more vulnerable.

If the agency in question is guilty as charged, and the host father did do the things that the au pair claims, then there were some major mistakes made.

Two other au pairs had been forced to leave this same family because of the father's horrid behavior. There should never have been more than one story like this - after one legitimate complaint of something of this nature, the family should not be allowed to host more au pairs. This should have never happened to more than one girl with the same family.

Of course, a trial will reveal more about the case, and hopefully the agency and its representative will be able to speak for themselves. If all that was accused is true, I hope they have excellent attorneys, because there is no reason that au pairs should be subjected to any sort of inappropriate sexual advances from their host families.

And for all au pairs - those working as au pairs and those who are interested in possibly being au pairs - must be cautious and aware of the sort of host parents they are working for.

Au Pair Safety Tips


I would like to offer the following tips for both prospective au pairs and working au pairs who may find themselves in a similar situation:

  • REPORT INAPPROPRIATE BEHAVIOR: You must report any sort of behavior that makes you feel threatened and unsafe no matter who is involved - yes, that means your host father! Call your parents at home and your host agency.


  • TAKE ACTION: If the problem is not remedied immediately by your au pair agency, demand to be moved out of the house and be given a new host family. There is too much at stake to remain in an uncomfortable - and possibly unsafe - situation.


  • USE COMMON SENSE: Au pairs also need to use common sense. If a potential host dad asks you sexually suggestive questions before you meet them (such as in this case), major red flags should go off. Host families should have no interest in your private life, and you should not be asked to dress a certain way, do anything outside your defined au pair duties, or be expected to share intimate information. There are plenty of safe, good host families out there needing au pairs, so there is no reason to put yourself at risk by accepting a job with a family who might be questionable.
The main point is to pay attention to any potential warning signs and to stand up for yourself. Always. And if you do find yourself in a situation with a questionable host family and an agency who won't do anything to help you, the police are always there. Better to be safe than sorry in this sort of situation!




Read the entire story about US Au Pair Agency and the Million Dollar Lawsuit German Au Pair Filed for Sexual Assault and Fraud.